Yes — Translatigo works with Avaya, Five9, Genesys, RingCentral, and any other web-based dialer or softphone, because it runs as a Chrome extension rather than a platform-specific integration. It captures and interprets call audio directly in the browser, so it doesn't need an API connection or native plugin built for any single dialer vendor.
Most contact-center dialers — Avaya Experience Platform, Five9, Genesys Cloud, RingCentral Contact Center — run through a web interface. Translatigo's Chrome extension listens to the call audio at the browser/OS level once a call is active, sends it for real-time voice-to-voice interpretation, and returns the interpreted audio back into the call. Because it operates below the dialer's own software layer, it's agnostic to which specific platform your team uses.
You can add AI interpretation to your existing stack without a migration, a vendor integration project, or IT approval cycles tied to a specific CRM or dialer contract. If your agents already take calls through a browser-based softphone, Translatigo layers on top of it.
There isn't yet a named, dialer-specific integration (for example, a certified Avaya AppSource listing or a Five9 marketplace app) — compatibility today comes from the browser-level approach rather than platform-specific certification. If your environment requires a certified vendor integration for compliance reasons, confirm with your IT team whether browser-extension-based tools meet that bar.